Full Resume / Curriculum Vitae (CV)

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Certified Kubernetes Administrator

July 2025

  • Managed and troubleshot Kubernetes clusters, demonstrating fluency across key stores, node and pod networking, RBAC configuration, log analysis, Helm and workload scheduling under real-time constraints.

    • Full-Stack Web Development & Cybersecurity Instructional Specialist

    June 2021 - August 2024

  • Troubleshot and resolved learning platform misconfigurations in Azure, MERN, Ansible, Docker, Linux, Bash, Splunk, Wireshark, Burp Suite, Metasploit, Git and Apollo GraphQL through live Tier II support across 500+ debugging and pair programming sessions, enabling operational and business continuity.
  • Performed code reviews, API endpoint automated testing, user acceptance testing, quality assessments and system command/configuration verification for 4000+ student deliverables within timed and audited ticketing workflows.

    • Central Support Web Development Tutoring Specialist

    March 2020 - June 2021

  • Delivered specialized operation-ready technical training for junior engineers across Node, MongoDB, MySQL, JavaScript and React, earning 4.9/5 CSAT score.
  • Enabled technical success, product engagement and program completion through 50+ relationship-managed engineering student customers.

    • Developer

    December 2020 - March 2021

  • Built a survey-based screening tool prototype for Expunge Colorado in collaboration with a team of four professional developers using tools such as AWS DynamoDB, AWS API Gateway, React.js, contentful, serverless and Survey.js.

    • Full-Stack Coding Bootcamp

    March 2019 - September 2019

  • Completed a six-month full-stack coding bootcamp implementing web development tools and practices such as VS Code, GitHub, Postman, React, MySQL and MongoDB as well as version control and code reviews for both independent and team-based projects.

    • Solution Architect

    March 2019 - September 2019

  • Project managed the technical delivery of five (5) hospital implementations for interface types such as ADFS SSO, SMART on FHIR, ADT, and ORU through collaboration with clinical, engineering, networking and business teams.

    • Network Connectivity Consultant

    January 2018 - March 2019

  • Guaranteed client SLAs and Go-Live adherence metrics of Integration Project Engineers by providing Tier II network connectivity consulting to partner systems on over 60 escalated connectivity, cron job and system networking issues.
  • Addressed Single Sign-On and Connectivity product and process gaps by implementing a mixed methods Scrum & Kanban framework in JIRA resulting in the completion of 115 user stories executed across 18 sprints in 2018.
  • Lowered integration connectivity and Single Sign-On costs by building a knowledge base of offerings, system settings, troubleshooting best practices, and available diagnostic tools such as packet captures, http traces, ping, traceroute, access-list, debug and config outputs.

    • Integration Project Engineer

    June 2016 - December 2017

  • Built over 150 integrations involving solutions scoping, message format analysis, interface engine build, product enhancements, connectivity troubleshooting, unit testing, Production deployment and Go-Live coordination.
  • Managed the business operations of a team of 18 Offshore Partner Integration Engineers through process creation, feedback cycles, escalation management, technical mentorship, training, and product documentation.
  • Operationalized the delivery of the highest cost integration offerings such as alpha/beta, non-HL7, report-based and custom interfaces through research, documentation and partnering with Product, Infrastructure and DevOps teams.
  • Provided end-user workflow demos and trainings to client front-end, clinical, billing and IT staff for interfaces such as bidirectional reports, patients (ADT), appointments (SIU), charges (DFT), CCDA (PNR/QNR) & SSO (SP/IdP-init.).
  • Developed integration partnerships by relationship managing HIEs, ACOs, enterprise clients, and global vendors.

    • Fulbright University Teaching Assistant

    August 2014 - December 2015

  • Project managed the creation of the Instituto de Empresa (IE) language department’s student registration processes, internal policies, language testing tools, reporting metrics and interdepartmental workflows by collaborating with 28 language professors and registrar staff to manage over 1500 students.
  • Lectured the Fall 2015 Academic Writing course for seven undergraduate student groups totaling 193 students.
  • Strengthened faculty and staff Business English skills by lecturing nightly workshops, case studies, and mock projects.

    • Standardized Test Instructor

    October 2012 - June 2013

  • Supported the ACT and SAT exam preparation for over 167 students by conducting lectures with class sizes of up to 17 students as well as providing college application readiness and tutoring services.

    • Pullias Research Assistant

    May 2011 - March 2012

  • Catalogued 23 research studies by reviewing and summarizing details such as the literature review theoretical framework, sample, methods, hypothesis, and results.
  • Created visualizations of math policy structures and standardized test policies for the LACCD school district.

    • McNair Research Fellow

    January 2010 - August 2010

  • Conducted a comparative cost-benefit study of economic policy responses to recessions in Peru and Colombia.
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